Tags: DataAnalyst DataScienceJobProfile SamsungElectronics jd

Senior Analyst II, DtC? Data Analytics

Samsung Electronics 2050 Derry Rd W, Mississauga, ON Full-time Benefits Pulled from the full job description Dental care On-site gym Tuition reimbursement Position Summary

At Samsung Electronics Canada, we take pride in the creativity and diversity of our talented people – they are at the forefront of everything we do. Their skillset and mindset drive our continued success. We want the best of the best at Samsung to join our team, not just those who fit into our Culture but those who will ADD to our Culture and make Samsung an even better place to work.

Did we catch your attention yet?

If you want to work for one of the most recognized brands in the world and one of the Top 100 Employers in Canada…and have a ton of fun…. then please keep reading!

Our Perks:

• Flexible Remote Working Environment
• Competitive Salary and Performance based incentive plan for all levels
• Employer paid Medical and Dental coverage from day one
• Group RRSP plan that helps you save for the future
• Fantastic employee discount on all Samsung products
• Free on-site gym to get your sweat on
• Subsidized Cafeteria; including free Starbucks coffee/latte machine
• Tuition Reimbursement to keep you learning/Access of Samsung U for 24/7 online learning
• Employee Referral program- we want great talent like you!

The Senior Analyst II, DtC? (Direct to Consumer) Data Analytics is responsible for monitoring, assessing and drawing insights related to Omnichannel (eCommerce and SES stores) core KPIs (Sales & Profit, Marketing performance, Site performance, Partner operational KPIs) to help ensure optimal performance.

The incumbent will also be managing eCommerce related Market Intelligence activities, such as Online market sizing and market share by brands while providing competitive analysis, global best price benchmark and monitoring market prices. Role and Responsibilities

Essential Duties and Responsibilities:

KPI Management (50%)

• Track and manage sales & profit performance compared to target and historical results
• Design and develop KPIs related to eCommerce and SES stores.
• Develop a tracking tool for Site operations & Omnichannel KPIs (Visits, Conversion, Bounce Rate, Average order volume, Attach rate, reserve and pick-up, Cart Abandon rate, etc.) and analyze the results to provide insights
• Develop a tracking tool for partner related KPIs (Transaction processing, shipping lead-time, Fraud rejections, return lead-time, etc.) and analyze the results to provide insights
• Working with marketing manager to analyze the effectiveness of digital marketing campaigns and provide timely feedback to implement updates/changes as needed
• Manage BI tool developed through Tableau
• Work with Omniture and Google Analytics to download performance related data
• Support developing Weekly, Monthly and Annual revenue target by SKU along with mid-long term ecommerce strategy

Market Intelligence (30%):

• Work with SECA Market Intelligence team to gather total market and eCommerce related information to develop accurate online market size
• Work with external vendors to monitor industry trends and market share
• Maintain a tracking tool for market related data
• Monitor competitors and provide competitive analysis
• Work with HQ & review external sources to gather and share eCommerce/SES store best practices
• Monitor market prices for Samsung products across retail channels and review against the prices on Samsung.com to ensure prices are managed appropriately

Strategy, Planning and Reporting (20%):

• Support to develop weekly/Monthly/Annual sales target by SKU for eCommerce and SES stores
• Support to develop mid-long term strategies for eCommerce & SES stores
• Develop regular KPI reports for internal stakeholders
• Develop ad-hoc reports as required
• Education:

Bachelor degree in business and related experience (3-5 years) Experience:

• Bilingual in Korean (oral and written) is an asset
• Previous experience in working with Omniture, google analytics and tableau is an asset
• Experience in managing KPIs
• Experience in eCommerce business analysis and market intelligence is an asset
• Knowledge:
• Exceptional attention to detail and sense of urgency
• Proficient in working with Excel, Word, PowerPoint?
• Highly developed communication & interpersonal skills, able to build relationships and interact comfortably with a wide range of levels in the organization: from senior executives to support staff within and outside of the company
• Self-motivated and able to work with limited supervision, and ability to meet all deadlines
• Strong analytical, organizational and planning skills
• Ability to develop great storylines for reports
• Samsung is an equal employment opportunity employer.

Samsung has an accommodation process in place and provides accommodations for job applicants with disabilities as appropriate. Assessment and selection materials and procedures can be made available in accessible formats and methods as appropriate. If you require a specific accommodation because of disability or medical need, please let us know when selected to take part in our recruitment process so that reasonable arrangements can be made for the appropriate accommodations to be in place as you move through our process.

We thank you for your interest in working for Samsung. Only candidates selected for an interview will be contacted.

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Skills and Qualifications